Refund Policy

These terms do not limit your statutory rights. If you are a consumer in the EU, the UK, or another jurisdiction granting mandatory cancellation or refund rights, those rights apply in full and take precedence over anything in this policy.

Your first song revision is included at no charge. If you are still unhappy after that free revised song is delivered, you may request a full refund within 10 days of its delivery. Contact support@habibisong.com with your order details and the concern you would like us to resolve.

A qualifying refund covers 100% of the amount actually paid for the original song order, including any Rush delivery charge and applicable taxes. We do not deduct payment-processing, production or fulfillment fees. Additional paid revisions and separate add-on purchases are not included in this original-order refund. Additional revisions are optional paid purchases, with their price shown before you confirm payment.

Outside the satisfaction guarantee, revisions, add-ons, and upgrades are generally non-refundable once purchased, except where required by law or where we determine a refund is appropriate. Rush and priority fees are refundable if we miss the rush window for reasons within our control.

For Nasheed (voices and duff) songs, if any melodic instrument appears in your song, tell us and we will produce a new version at no cost. If the new version still contains melodic instruments, we will refund you in full.

This guarantee does not limit your statutory rights or any separate remedy for failed fulfillment, late Rush delivery or other issues covered by these Terms. Approved refunds go to the original payment method. The time for the refund to appear depends on the payment provider and your bank, and may take 5-10 business days.

HabibiSong is a brand operated by Vanilla Entertainment Inc., a corporation incorporated in the State of Delaware, United States, with its registered office at 108 W. 13th Street, Suite 100, Wilmington, DE 19801 and its business address at 3723 Greenville Ave STE 48910, Dallas, TX 75206, United States.