Last updated: November 9, 2026
Terms of Service
Who You Are Contracting With
HabibiSong is a brand operated by Vanilla Entertainment Inc., a corporation incorporated in the State of Delaware, United States. In these Terms, "we", "us", and "our" refer to Vanilla Entertainment Inc.
Eligibility
You must be able to enter a binding agreement or have parental consent. If you order for another person or family, you confirm you have authority to share the information provided.
Service Description
HabibiSong creates personalized celebration songs from the story, occasion, and preferences you provide. Our songs are created using a combination of proprietary technology and AI-assisted tools. The final product is a unique composition based on the information you provide.
Order Acceptance
Submitting payment does not require us to fulfill every request. We may reject, cancel, or ask for revisions if a request is incomplete, unsafe, unlawful, abusive, technically impractical, or outside the service scope.
Pricing and Payment
Prices are shown at checkout. The amount charged for your order is the total displayed when you complete checkout, which includes any applicable sales tax or VAT. Your bank may add its own currency conversion or card fees. Orders are sold to you by our online reseller, Polar Software, Inc. (polar.sh), which is the merchant of record for your purchase and handles payment, sales tax or VAT, and invoicing. Your song is still created and delivered by HabibiSong, and the product is supplied to Polar by Vanilla Entertainment Ltd. By purchasing, you authorize Polar to charge your selected payment method and you agree to provide accurate billing details.
Delivery Timeline
Standard delivery is normally within 7 days and rush delivery is normally within 24 hours when purchased, but timelines may be affected by incomplete information, review, third-party outages, or events outside our control.
Content You Provide
You keep rights in stories, photos, names, messages, and other materials you submit. You grant Vanilla Entertainment Inc. permission to use them to create, review, deliver, support, secure, improve, and document the service.
Prohibited Content
You may not submit or request hateful, discriminatory, dehumanizing, supremacist, harassing, abusive, threatening, exploitative, sexually explicit, violent, unlawful, defamatory, or misleading content, including content targeting race, ethnicity, national origin, religion, caste, disability, disease, age, sex, sexual orientation, gender, gender identity, veteran status, immigration status, or other protected or vulnerable traits.
Content Review and Refusal Rights
We may screen, refuse, revise, cancel, suspend, or decline delivery for content that violates these Terms, creates legal risk, or conflicts with provider policies.
Intellectual Property
The HabibiSong brand, site, samples, workflows, software, designs, and service materials belong to us or our licensors. Delivered songs are licensed to you for personal, family, gift, community, and non-commercial sharing use after payment and delivery.
Refund and Cancellation Policy
Your first song revision is included at no charge. If you are still unhappy after that free revised song is delivered, you may request a full refund within 10 days of its delivery. Contact support@habibisong.com with your order details and the concern you would like us to resolve. A qualifying refund covers 100% of the amount actually paid for the original song order, including any Rush delivery charge and applicable taxes. We do not deduct payment-processing, production or fulfillment fees. Additional paid revisions and separate add-on purchases are not included in this original-order refund. Additional revisions are optional paid purchases, with their price shown before you confirm payment. Outside the satisfaction guarantee, revisions, add-ons, and upgrades are generally non-refundable once purchased, except where required by law or where we determine a refund is appropriate. Rush and priority fees are refundable if we miss the rush window for reasons within our control. For Nasheed (voices and duff) songs, if any melodic instrument appears in your song, tell us and we will produce a new version at no cost. If the new version still contains melodic instruments, we will refund you in full. This guarantee does not limit your statutory rights or any separate remedy for failed fulfillment, late Rush delivery or other issues covered by these Terms. Approved refunds go to the original payment method. The time for the refund to appear depends on the payment provider and your bank, and may take 5-10 business days.
Rush Delivery Terms
Rush delivery prioritizes production but depends on complete customer information, provider availability, payment review, and content review. Rush and priority fees are refundable if we miss the rush window for reasons within our control.
Photo Upload Terms
If you upload photos, you confirm you have rights and permissions to use and share them. You must not upload unlawful, exploitative, private, or infringing images.
Song Sharing and Access
Delivered song and listening links are bearer-by-link. Anyone with the link may be able to access the song, so share links only with people you trust.
Reviews and Testimonials
Reviews are collected from customers after completed orders. If you provide feedback, you confirm it is truthful and lawful, and you allow us to use it for operating, improving, and promoting the service unless separately agreed otherwise.
Use of Your Song in Our Marketing
We may use your delivered song, its lyrics, and a short description or excerpt of the occasion it was created for to promote our service, for example on our website, on social media, on YouTube, in advertising, or in a portfolio of our work. When we do this we do not publish your full name or your recipient's full name, and we do not publish photographs you uploaded. We do not publicly publish songs created for funerals, memorials, or bereavement. If you would prefer we never use your song this way, email us and we will honour that before or after delivery. There is no time limit on this request and it costs you nothing.
Medical, Grief, and Vulnerability Disclaimer
This service is not a substitute for professional counseling, medical, pastoral, or legal advice. If you or someone you know is in crisis, please contact appropriate professional services.
AI Disclosure
Our songs are created using a combination of proprietary technology and AI-assisted tools. The final product is a unique composition based on the information you provide.
Third-Party Services
We rely on third parties for payments, production, hosting, storage, email, analytics, security, and error monitoring. We are not responsible for third-party outages, denials, delays, or policy changes outside our reasonable control.
Limitation of Liability
To the fullest extent permitted by law, our total liability for any order will not exceed the amount you paid for that order, minus refunds, chargebacks, credits, payment-provider fees, and third-party fulfillment costs. These limitations do not reduce your entitlement under our satisfaction guarantee or your statutory rights.
Indemnification
You agree to defend and hold harmless Vanilla Entertainment Inc. and its owners, contractors, providers, and licensors from claims arising from your content, misuse of the service, violation of these Terms, violation of law, or violation of another person's rights.
Disclaimer of Warranties
The service is provided as-is and as-available. We do not guarantee uninterrupted operation, perfect accuracy, specific emotional reactions, or a result matching every subjective expectation. These limitations do not reduce your entitlement under our satisfaction guarantee or your statutory rights.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, where Vanilla Entertainment Inc. is incorporated, without regard to conflict-of-law rules. These terms do not limit your statutory rights. If you are a consumer in the EU, the UK, or another jurisdiction granting mandatory cancellation or refund rights, those rights apply in full and take precedence over anything in this policy.
Changes to Terms
We may update these Terms by posting a revised version on this page. Continued use of the service after updates are posted means you accept the updated Terms.
Contact Information
Questions about these Terms, refunds, prohibited content, or support should be sent to support@habibisong.com. HabibiSong is operated by Vanilla Entertainment Inc., a corporation incorporated in the State of Delaware, United States, with its registered office at 108 W. 13th Street, Suite 100, Wilmington, DE 19801 and its business address at 3723 Greenville Ave STE 48910, Dallas, TX 75206, United States.